Author: Brenton Race

09 Oct

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Software engineers hate doing technical support, and they can’t talk to clients. These are often considered to be basic truths of the software industry, but are these real limitations? (Spoiler alert: I think no). At Blueshift, we recently restructured and merged our development and support teams. We now have a single team of software engineers […]

20 Jun

Product Team – Implementing Scrum

Brenton Race

June 20, 2014

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2063

For the past few years, the product development team at Blueshift has been operating in a waterfall development process. In this process, core product features and bug fixes would be grouped into large software releases which would be developed over the course of several months. While this process has worked okay, and we have delivered […]

Author: Brenton Race

How to do Support and Love It

Product Team – Implementing Scrum